We are committed to ensuring that your privacy is protected and that your data is kept safe. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.
This policy may change from time to time by updating this page. This policy is effective from 10 May 2018.
What happens with your information
When you purchase something from our online shop, as part of the buying and selling process, we collect the personal information you give us. This includes your name, address, phone number and email address, and having this information allows us to send your purchased goods to you.
What is collected
The following information may be collected:
- Your name
- contact information including email address, address and phone number
- information about your use of this site, including details of your visits, such as pages viewed and the resources you access
- information provided voluntarily by you, for example, when you register for the newsletter
Where your information is stored
We store personal information on our database and with select third parties, as outlined below:
WordPress and WooCommerce
littlemisslorraine.com is a WordPress website, and our online shop runs on WooCommerce. When you place an order with us we receive your name, email address, phone number, billing address and shipping address. We DO NOT store any payment details. This information allows us to process your order, ship it out to you, and get in touch with you should there be any problems.
We use Gmail for our domain email. If you contact us at firstname.lastname@example.org, your email address and email content will be stored on Gmail’s servers.
Mailchimp is a marketing automation platform, and we use it to send out our marketing emails. When you subscribe to our newsletter, we store your name and email address
What happens with the information you provide?
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- We use your information to process and send out your online shop orders
- We send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
- In the future, we may use the information to customise the website according to your interests
- We may use the information to improve our products and services
We follow accepted industry standards to protect any personal information you have provided to me. However, please be aware that no method of electronic storage can ever be 100% secure. Therefore, as is the case with any organisation – we am not in a position to guarantee the absolute security of your information.
How cookies are used
We use Google Analytics to monitor traffic on this website. Google Analytics has always exclusively used 1st party cookies to ensure reliable tracking and to protect visitor privacy. A cookie is a small file which websites can send to your computer and which helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual.
Overall, cookies help us provide you with a better website, by enabling us to monitor which posts and pages you find useful and which you do not. A cookie in no way gives us access to your computer or any personal information about you, other than the data you choose to share with us.
Links to other websites
Controlling your personal information
We will not sell, distribute or lease your personal information to third parties unless we am required by law to do so.
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe that any information we are holding in relation to you is incorrect or incomplete, please let us know as soon as possible. We will promptly correct any information found to be incorrect.